Our client is a growing air conditioning and mechanical services company with a team of around 40 employees, delivering installation, service, and maintenance solutions across a range of commercial projects.
As part of their continued development, we are recruiting on their behalf for a HR Manager to strengthen their people function, ensuring robust processes, compliance, and a structured approach to workforce management.
This is a newly created role offering a unique opportunity to shape and implement systems from the ground up, giving you full ownership of how processes are built—while also providing transparency that existing structures are still evolving, with no expectation for fully established systems in place.
The Role
This is a broad and hands-on HR Manager role combining operational delivery with responsibility for establishing and maintaining a compliant and audit-ready HR framework.
Supporting both office-based staff and field engineers, you will play a key role in ensuring the business operates in line with employment legislation, maintains accurate workforce records, and implements consistent people processes across the organisation.
This role would suit an experienced HR Manager or a strong HR Advisor ready to step up into a more comprehensive and autonomous position.
Key Responsibilities
- Review and standardise employment contracts, policies, and HR documentation across the business
- Maintain a compliant and up-to-date Employee Handbook aligned with current legislation
- Manage the full employee lifecycle, including onboarding, contract changes, and leavers
- Develop and manage structured recruitment and onboarding processes
- Ensure all pre-employment checks and onboarding requirements are completed to a high standard
- Maintain accurate, secure, and audit-ready HR records in line with GDPR requirements
- Establish and maintain systems to track employee training, qualifications, and certifications
- Support the business in maintaining workforce competency and compliance records for audit and regulatory purposes
- Design and implement a consistent performance management and development process
- Support and guide managers on employee relations matters, ensuring fair and compliant outcomes
- Monitor workforce trends including turnover, absence, and recruitment metrics, providing insight to leadership
- Work with senior management to support workforce planning and ongoing business development
About You
- Proven experience in a HR Manager or senior HR Advisor role
- CIPD Level 5 Qualification is essential
- Strong working knowledge of UK employment law and HR best practice
- Experience working in a regulated, technical, or field-based environment is advantageous
- Comfortable operating in a standalone HR role with broad responsibility
- Strong organisational skills with the ability to manage documentation and processes effectively
- Confident supporting managers and handling employee relations matters
- Able to balance compliance requirements with a practical, business-focused approach
Why Work with Our Client:
- Salary of up to £50,000 per annum
- A varied and influential role within a growing business
- The opportunity to shape and develop the HR function
- Close working relationship with senior leadership
- A stable and supportive working environment
