Recruitment Operations Manager
- Location: Salford Civic Centre
- Job Type: Hybrid (Flexible, minimum 1 day in office per week)
- Salary: £47,181 - £50,269 per annum
- Length of role: 12 months fixed-term
We are seeking a Recruitment Operations Manager to lead and continuously improve our recruitment operations, ensuring an inclusive, candidate-centred, and service-driven experience. This role is crucial in overseeing end-to-end recruitment processes, systems, and compliance, enabling our organisation to attract, hire, and retain diverse, high-quality talent that reflects the communities we serve.
Day-to-day of the role:
- Lead the design, delivery, and continuous improvement of recruitment operations aligned with our workforce planning and corporate priorities.
- Develop and implement people-centred recruitment policies, ensuring fairness, transparency, and accessibility.
- Use data and insight to identify trends, improve processes, and support workforce planning.
- Champion a warm, inclusive, and supportive candidate journey from application to day one.
- Develop an employer brand and attraction strategy, promoting us as an employer of choice.
- Lead and develop the recruitment operations team, fostering a culture of collaboration, learning, and continuous improvement.
- Provide expert guidance to hiring managers, supporting them to deliver high-quality, people-centred recruitment.
- Ensure the team meets service-level expectations and delivers a responsive, solutions-focused service.
- Oversee the Applicant Tracking System (ATS) and other recruitment technologies, maximising their capability to ensure they are used effectively and deliver a seamless experience.
- Accountable for compliance with UK employment law, safer recruitment standards, GDPR, and local authority policies.
- Maintain robust audit trails, reporting, and governance processes.
- Build strong relationships with internal stakeholders, including HR colleagues, hiring managers, and directorate leadership teams.
- Work with external partners such as job centres, training providers, and community organisations to widen talent pipelines.
- Embed inclusive recruitment practices that reduce barriers and support a workforce reflective of our local communities.
- Use community insights to shape outreach and attraction strategies.
- Monitor and report on diversity metrics, driving continuous improvement.
Required Skills & Qualifications:
- Proven experience managing recruitment operations in a complex organisation.
- Strong understanding of UK employment law, safer recruitment, and onboarding compliance.
- Demonstrable commitment to people-centred service delivery and inclusive practice.
- Experience leading and developing teams.
- Ability to analyse data, produce meaningful insights, and drive evidence-based improvements.
- Excellent communication, influencing, and relationship-building skills.
- Knowledge of workforce planning, talent pipelines, and employer branding.
- Experience with recruitment systems such as Jobtrain and iTrent.
- Knowledge of Right to Work (RTW) checks and process mapping.
Benefits:
- Flexible hybrid working model.
- Competitive salary package.
- Opportunities for professional development and growth.
- Access to health and wellness programs.
- Inclusive and supportive work environment.
