Our client is a growing organisation committed to delivering compassionate, high-quality, person-centred services. They prioritise continuous improvement, professional growth and a supportive culture where teams are encouraged to innovate and learn. This is an opportunity to join a reputable employer that values development, collaboration and long-term impact. We are seeking an experienced Learning & Development Manager to design and deliver a cohesive learning strategy that strengthens capability across the organisation. This strategic hire will build engaging, measurable learning experiences, embed a competency framework and work closely with senior leaders to close skills gaps. The role offers real influence over workforce development and the chance to drive long-term improvement in service quality.Key responsibilities will include:
- Design, develop and deliver blended learning programmes (classroom, virtual and e-learning) tailored to different roles and career stages.
- Produce clear, practical learning materials, guides and presentations that support everyday practice.
- Manage and maintain the organisation’s competency framework and lead training needs analysis in partnership with senior leaders and department heads.
- Coordinate induction and role-specific onboarding to ensure new starters are confident and compliant from day one.
- Schedule and administer training activities, monitor completion and maintain accurate training records.
- Evaluate learning impact through assessments, feedback and performance metrics; recommend improvements and report outcomes to leadership.
- Promote a culture of continuous learning and professional development across the workforce.
- Ensure training supports safe, person-centred practice and aligns with regulatory and quality expectations.
Essential skills & experience
- Proven experience designing, delivering and managing end-to-end learning programmes.
- Strong facilitation skills with confidence in presenting to diverse audiences.
- Practical knowledge of blended learning approaches and familiarity with e-learning/LMS platforms.
- Ability to conduct training needs analysis and map competency requirements.
- Excellent stakeholder management, organisation and programme coordination skills.
- A commitment to promoting safe, person-centred services and continuous improvement.
Desirable skills & experience
- Professional L&D or HR qualification
- Experience working within healthcare or regulated environments.
- Familiarity with learning authoring tools and data-driven evaluation of learning impact.
- Train-the-trainer and coaching experience.
This is a full-time role that will require flexibility to meet training schedules and occasional adaptations to working hours to support staff availability. If you’re passionate about developing people, shaping culture and delivering measurable learning outcomes, please apply with your CV to Becky Wilson
