Job Title: HR Generalist
Department: Administration
Supervisor: CFO
Summary Description
Duties & Responsibilities
- Oversee and conduct the hiring process. Provide “hands-on” support to departmental managers to ensure uniformity with regard to dealership hiring practices.
- Lead activities to ensure continuous improvement of recruitment and hiring processes.
- Assist managers in developing and monitoring developmental plans for individuals in their departments.
- Conduct periodic employee feedback sessions to assess employee morale and job satisfaction.
- Work with the CFO to implement strategies for improving employee commitment and loyalty.
- Serve as liaison between the dealership and the payroll/benefits company regarding employee benefits.
- Ensure an effective Employee Performance Management Process is applied consistently throughout the office. The process includes establishing individual performance goals, periodic performance reviews, year-end performance reviews, and a coaching process for employees not performing at an acceptable level.
- Ensure training and development processes are aligned with the Performance Management Process.
- Act as a liaison for managers and employees when working on performance or behavioral improvement plans as well as assisting employees with conflict resolution.
- Ensure Safety and Health processes meet organization objectives and regulatory compliance.
- Responsible for implementing proactive safety practices throughout the office.
- Oversee and manage any Workers’ Compensation claims.
- Maintain employee rosters and communication directories.
- Ensure new hire training includes appropriate content to reinforce the TMC philosophy on supporting the dealerships and our commitment to make it right.
- Maintain a central location for all Standard Operating Procedures (SOP’s), job descriptions, and organization charts.
- Maintain procedures and benefits available to employees and to provide a framework for employees to resolve employment situations in a fair and consistent manner.
- Maintain all required employment records in compliance with regulations and in a secure location, and ensure completeness of them.
- Other duties as assigned.
Supervisory Responsibilities
Qualifications
- Bachelor’s degree and minimum 3 years in a Human Resources Generalist role focused on employees from entry-level non-exempt positions to senior leadership positions.
- Must have knowledge of employment regulations with the DOL, EEOC and OFCCP.
- Knowledge of various functions (sales, finance, retail, service, administration, etc.) within a dealership.
- Demonstrated ability to develop processes for hiring, managing, and retaining quality people.
- Strong interpersonal skills with the ability to clearly present recommendations and ideas and to summarize complex issues.
- Must be computer literate and proficient with Microsoft Office Suite, along with general email/internet.
- Experience using various Google Drive applications, including but not limited to Google Sheets and Google Docs a plus.
- Ability to communicate effectively to resolve problems with employees.
- Excellent communication skills including written and verbal/interpersonal.
- Capable of maintaining confidentiality of appropriate information.
- Must be able to multitask and input data with accuracy and efficiency in a high-paced environment.
Physical Demands
- Frequently works on a computer in a typical office environment.
- Sit, stand, and/or walk for 8 hrs/day.
Working Conditions
- Potential exposure to battery acid, gasoline, chemical cleaning materials or other toxic materials commonly found in a motor vehicle service department.
- Occasionally exposed to exhaust fumes or other airborne particles.
- The noise level in the work environment can be loud at times.
In addition to the outlined essential job functions, the employee is required to complete all additional tasks assigned by his/her supervisor, as the supervisor sees fit for the position. Failure to comply will result in immediate discipline at the discretion of management.
I have read and understand the duties, responsibilities, and qualifications of this position and acknowledge that I can perform the essential functions of the job with or without an accommodation.
