Carbon60 is currently looking for a Pensions Operations Manager to join a cient of ours based in Filton. You will be responsible for overseeing operational activities of the pensions in-house team and contributing to develop a consistent communication strategy across various stakeholders.
This position will run until September 2026 with the postential of extension. Due to being a contract role, there are both PAYE and Umbrella rates available.
Key Responsibilities:
- Oversee the operational activities of the team (retirement including specific processes on medical ground, death benefits recommendation, income protection claims management, invoicing, communication campaigns)
- Manage relationships with third party pension administrators.
- Continuously plan, evaluate, and improve processes to enhance speed, quality, efficiency, and output.
- Conduct regular team meetings to foster information sharing and address business concerns.
- Prepare and maintain reports and management information (MI) necessary for various stakeholders.
- Plan and allocate resources to achieve daily, weekly, and monthly goals.
- Ensure compliance with company policies and regulatory standards.
- Implement process changes due to legislative or company policy updates.
Required Skills:
- Have experience in supporting and leading a team, ideally within a pension administration environment.
- Have experience in pension administration with at least 5+ years of work experience.
- Contribute effectively to the broader business success within the group.
- Attention to detail and ability to perform under pressure.
- Ability to establish and communicate processes across the team and organisation.
- Analytical skills with the capability to own and manage projects to successful completion.
- Effective communication with wider group management.
If you are interested in this position and would like to know more, please apply with an updated CV and one of our consultants will be in touch
Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
