Employee Services Advisor (Pensions) – LGPS
London E20 | Hybrid Working | Full-Time (12-month contract) Up to £24 per hour (DOE) LGPS Experience Essential | Basic DBS Required
Make your pensions expertise count where it really matters.
We’re recruiting an Employee Services Advisor (Pensions) to play a key role in building and future-proofing a high-performing HR Shared Services function for a major London public sector organisation..
If you’re an LGPS specialist who enjoys complex pension cases, working with multiple stakeholders, and shaping best-in-class processes — this is your opportunity to make a real impact.
The Role
Over a 12-month period, you’ll be responsible for delivering end-to-end LGPS administration for public sector employees while supporting the transition of pensions activities into a sustainable business-as-usual model within the Employee Services team.
Key Responsibilities
- Deliver core LGPS administration, including:
- Processing leavers
- Calculating all types of pensionable pay (incl. Assumed Pensionable Pay)
- Producing pension estimates
- Handling complex and technical pension queries
- Review and validate regular submissions to the third-party pension administrator
- Work closely with Payroll to ensure accuracy and timeliness
- Analyse and interpret pension and financial data to clearly advise employees
- Create and document robust LGPS processes, guidance, and handover materials
- Build strong relationships with stakeholders across GLA, OPDC, and TfL
- Support performance reviews, SLAs, and continuous service improvement
- Develop tools and create guidance to enable knowledge transfer and future proofing
- Coach and support colleagues on LGPS calculations and processes
What We’re Looking For
Essential Skills & Experience
- Proven LGPS pensions administration experience (end-to-end)
- Strong knowledge of LGPS legislation, regulation, and policy
- Experience handling complex pension calculations, including:
- Ill Health Retirement
- Early Retirement and Redundancy
- Confident analysing and presenting pension/financial data
- Excellent communication and stakeholder management skills
- Meticulous attention to detail with a continuous-improvement mindset
- Experience creating process maps, SOPs, and training materials
- Ability to support, train, and upskill others on LGPS processes
Nice to Have
- Experience transitioning services into a shared services or BAU model
- Background in a local authority or large public sector organisation
Working Arrangements
- Full-time
- Hybrid working
- London E20 based
- Hourly rate up to £24 for the right candidate
- Successful candidate must pass a clear Basic DBS check
How to Apply
Please submit:
- A maximum two-page CV
- A covering letter clearly demonstrating how your skills and experience meet the role requirements
Word (.docx) format preferred. Please do not include photographs or images.
