Job Title: Learning & Development Advisor
Department: People Team
Location: City of London (Hybrid – 3 days in the office, 2 days working from home)
Reporting Line: Learning and Development Manager
Role Overview
The Learning & Development Advisor plays a key role in supporting the design, delivery and evaluation of learning initiatives across the UK and Europe. Working closely with the Learning & Development Manager, HR colleagues and business leaders, the role ensures employees have the skills, knowledge and capabilities required to support TMHCC’s strategic objectives. The role contributes to a broad portfolio of programmes, including leadership and supervisory development, performance management, inclusion and diversity, and employee wellbeing. This position has exposure to a wide range of stakeholders across the business.
Key Responsibilities
- Partner with HR colleagues and business leaders to identify learning needs and recommend appropriate development solutions aligned to business priorities.
- Design, coordinate and support the delivery of learning and development interventions across the UK and Europe.
- Facilitate engaging learning sessions in both virtual and face-to-face environments.
- Support the coordination of end-to-end L&D projects, including needs analysis, solution design, communication, delivery and evaluation.
- Contribute to the development and ongoing delivery of programmes such as supervisory development, performance management, inclusion and diversity, and employee wellbeing initiatives.
- Evaluate the effectiveness of learning solutions and produce data, insights and analytics to demonstrate impact and inform continuous improvement.
- Develop and publish clear and engaging communications for learning activities, working collaboratively with Marketing and other stakeholders as required.
- Manage relationships with external learning and development vendors, ensuring value for money and quality of delivery.
- Maintain accurate learning records and data through the Learning Management System (LMS) and other relevant tools.
- Ensure learning activities align with internal policies, governance requirements and relevant regulatory standards.
Skills & Experience Required
Essential:
- Experience facilitating engaging learning interventions both face-to-face and virtually.
- Experience diagnosing learning needs and recommending relevant learning interventions.
- Strong organisational skills, with the ability to manage multiple tasks and initiatives from inception through to delivery.
- High level of attention to detail, with strong communication skills.
- Advanced skills in PowerPoint and Excel, including data analysis and reporting.
- Fluency in English.
- Willingness and ability to travel within Europe and internationally as required.
Desirable:
- Learning and Development qualifications or professional certifications.
- Demonstrable experience in scoping, designing, delivering and evaluating learning and development solutions.
- Experience delivering learning content or working with psychometric tools such as Insights Discovery or Hogan.
- Experience administering or supporting Learning Management Systems, such as Workday.
- Previous experience within insurance or financial services.
- Knowledge of, or fluency in, an additional European language.
Why Join TMHCC
TMHCC is a global specialist insurer known for its technical expertise, disciplined underwriting and long-term stability. Employees benefit from working in a collaborative and inclusive environment, with opportunities for professional development, learning and internal mobility across an international organisation. The business is committed to supporting employee growth while delivering sustainable value for clients and stakeholders.
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